We understand that sometimes, learners may need to cancel their enrollment in any of our services. If you would like to cancel your enrollment, please refer to the following conditions:
- Cancellation within 7 Days: If a learner cancels their enrollment within 7 days from the date of payment, they will be eligible for a full refund.
- Cancellation after 7 Days: If a learner cancels their enrollment after 7 days from the date of payment, they may be eligible for a partial refund.
Notice of Cancellation
If a learner would like to cancel their enrollment, they must submit a written notice of cancellation to us via email at mskacademy25@gmail.com. The notice must include the learner’s name, course, and the reason for cancellation.
Refund and Cancellation Process
- Refund Request: A learner can request a refund by sending an email to mskacademy25@gmail.com with their name, course and the reason for refund.
- Refund Processing: We will process the refund within 30 days from the date of request.
- Refund Amount: The refund amount will be determined based on the amount of work completed by the learner and the type of refund requested.